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Releases: intercom/intercom-android

18.0.0

31 Mar 09:19

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Release Date: 31-03-2026

⚡ Important Changes

Minimum SDK version raised to 23 (Android 6.0)

The SDK now requires minSdk 23, aligning with AndroidX Compose library requirements and modern Android development practices. Apps targeting API levels 21-22 must remain on version 17.x.

Target SDK version raised to 36 (Android 16)

The SDK now targets Android 16, ensuring compliance with the latest Google Play requirements and enabling support for new platform features including improved edge-to-edge display behavior. Your project must use compileSdk 36 or higher. If you are not ready to use API level 36, please stay on version 17.x.

Internal storage migrated from SharedPreferences to AndroidX DataStore

All internal SDK data storage has been migrated from SharedPreferences to AndroidX DataStore, bringing significant improvements to reliability, thread safety, and performance. Sensitive data is now protected with AES-256-GCM encryption via Android Keystore. Existing SDK data is automatically migrated on first launch with no action required from developers. This migration is one-way — downgrading to a previous SDK version after upgrading will result in loss of local SDK state.

🐛 Bug Fixes

  • Fixed English missing from the supported languages header
  • Fixed in-app notification disappearance in certain cases
  • Fixed overlays rendering behind navigation bar on AppCompatActivity with edge-to-edge

👉 Dependency updates

  • Compose BOM: Updated to 2026.03.01
  • AndroidX Core KTX: Updated to 1.18.0
  • Ably: Updated to 1.7.1

17.4.7

11 Mar 16:16

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Release Date: 11-03-2026

🐛 Bug Fixes

  • Fixed push notifications not displaying in certain cases
  • Fixed unread badge counter not updating in certain cases
  • Fixed attachment upload issues
  • Fixed various UI issues

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.4.6

03 Mar 14:27

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Release Date: 03-03-2026

🐛 Bug Fixes

  • Fixed a crash that could occur when handling push notifications
  • Fixed push notification images not loading correctly in some cases
  • Fixed AI agent name and avatar not appearing correctly in in-app notifications

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.4.5

25 Feb 10:16

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Release Date: 25-02-2026

🐛 Bug Fixes

  • Fixed various in-app notification UI issues
  • Fixed workflows not triggering in certain cases

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.4.4

11 Feb 13:26

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Release Date: 11-02-2026

🐛 Bug Fixes

  • Fixed carousels not showing up in certain cases

👉 Dependency updates

  • Ably: Updated to 1.6.1

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.4.3

09 Feb 14:44

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Release Date: 09-02-2026

🐛 Bug Fixes

  • Fixed discrepancy between sent and completed metrics for single-screen carousel
  • Fixed carousels orientation restriction causing Google Play Store compliance warning for Android 16

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.4.2

23 Jan 14:40

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Release Date: 23-01-2026

🐛 Bug Fixes

  • Fixed an issue where two articles were opened instead of one
  • Fixed crash when previewing password-protected PDFs

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.4.1

15 Jan 16:36

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Release Date: 15-01-2026

🐛 Bug Fixes

  • Fixed MalformedURLException crash when opening preview for an uploading file in conversation
  • Fixed various in-app notification UI issues

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.4.0

23 Dec 11:41

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Release Date: 23-12-2025

🚀 Enhancements

  • Added titles to the Messages screen to help users differentiate between their conversations.

🐛 Bug Fixes

  • Fixed an issue where in-app notification text was not visible when displaying the latest message in a conversation.
  • Fixed setBottomPadding API not working correctly, which caused improper positioning of the launcher and in-app notifications.
  • Fixed a privacy issue where teammate surnames were being displayed in in-app notifications.

👉 Dependency updates

  • Compose Navigation: Updated to 2.9.6
  • AndroidX ExifInterface: Updated to 1.4.2
  • Ably: Updated to 1.5.0
  • Kotlin: Updated to 2.0.20
  • Compose BOM: Updated to 2025.11.01

👉 Note

  • The next major version of the Android SDK will require minSdk 23 (Android 6.0) due to AndroidX Compose library requirements.

17.3.1

11 Nov 15:44

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Release Date: 11-11-2025

🐛 Bug Fixes

  • Fixed ClassNotFoundException crash related to Ably integration

👉 Dependency updates

  • Compose BOM: Updated to 2025.10.01