This project aims to explore Spring AI through a customer support app!!
NOTE: Since I was having some difficulty in handling vector field in POSTGRES , I treating the embeddings as String type and later handled it accordingly.
Saving 2 tickets 💁
Perfoming semantic search for delayed order tickets 🔎
Mail Notification Received 📬
1. You must have Docker,Ollama installed and configured.
2. Pull any Ollama model of your choice e.g here I have used Lllama 3.2 1B parameter model
Go to the Google account from where you want to send the email. Then
Security --> App Password --> Give any name --> You will get a 16 character code ---> Fill in the application.yml file
1. Adding priority ranking for urgent tickets.
2. Admin Dashboard for viewing status of each ticket.
3. For live support, a chatbot can be integrated.